Frequently Asked Questions? - The Sports Festivals

e know sometimes you need to contact us, and we want to make sure we get you in touch with the right place for your specific query. For frequently asked questions and responses, find answers here.

What is Sports Festivals?

‘Sports Festivals’ is a sports management platform that here are all the videos of a few levels of fun kids’ activities, including local entertainment and family celebrations.

Do I need to install any software?

No! ‘Sports Festivals’ is a web-based application that you can access with all major internet browsers including smartphones. To use our mobile browser or desktop browser, you do not need to install it from the App Store, Google Play, App Gallery, and Microsoft Store.

Is my data safe and secure?

Yes! We take security very seriously and we take many precautions to keep your data secure. We don't see and store any sensitive data like credit card numbers which will be handled by the payment gateway.

What if I need some custom features?

We are more than happy to listen to your requirements. After collecting all your requirements, we will evaluate your requirements and in most cases, we will implement them for you promptly. We will let you know the timeline and if we can't accommodate your request for whatever reason.

Do you sell my contact details and data to others?

Absolutely No! We never sell any of our customer and user data. This is against our policies. It is our duty to protect customers. We will always act with integrity (Inshallah!).

Can I upgrade my plan in the middle of the subscription?

Yes! You can change your plan at any time. Please contact us before making changes. Then correct the information by dispatching your sufficient documents with us.

If you cannot see your topic above, try our Help Forum which has answers to many of our customer's inquiries at Forum articles. Over 90% of our customers who use our online service get the help they need. So you never know, we might be able to help you without you even needing to get in touch.
If your query can't be answered online, our Help guides will direct you to the best contact option - Social platform (Facebook, Twitter, Instagram, YouTube, TikTok, and Live Chat), SMS, E-mail, or by Phone.

Social Responsibility:
It is our goal to make a continuous commitment to be ethical and contribute to economic development while improving the quality of life of our workforce, as well as the local community and society at large. We aim to create a positive impact on society while doing good business.

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Twitter: https://www.twitter.com/SportsFestivals

YouTube: https://www.youtube.com/c/TheSportsFestivals

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TikTok: https://www.tiktok.com/@SportsFestivals

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